Relatives' Gateway

WCS Care achieves gold standard

Date: 28 July 2022

In its 30th anniversary year, WCS Care is celebrating the news that it has been awarded gold level accreditation by Investors in People.

Having first achieved the standard in 1996 and - reviewed every three years - gained silver accreditation in 2018, the team are already putting plans in place to ensure that in time, they reach platinum level.

This achievement recognises that WCS Care’s people and leadership take full ownership of the practices that are in place to support their team and demonstrates that they are actively trying to make work better for people. Only 19% of Investors in People accredited organisations achieve the gold level, and of those just 11% are health and care settings.

In the report, Investors in People highlighted that, ‘people feel they are trusted and enabled to get on with their work, make changes and challenge anything that is not in line with your ambition. They have the tools, guidance, and development to make informed decisions about the focus of their own performance’. It also noted that, ‘this has been achieved despite the distraction of the pandemic and the impact it has had on the care sector which is testimony for how resilient your performance culture has become’.

Speaking about the achievement, Keren Salt, Director of Quality and Compliance at WCS, said “We’ve worked really hard to ensure we have good systems that support and empower our people in their roles, whilst maintaining the highest levels of care quality at all times.”

“We are delighted to have been awarded the gold level which formally recognises what we have achieved.”

Ed Russell, Chief Executive at WCS Care said, “We’re very proud to have achieved the gold accreditation, particularly at a time when care homes have been under immense pressure, and people might be feeling a little more disconnected.

“It’s refreshing to see how positive all of our teams are, and that their passion for providing high quality care every day remains. They felt so appreciated when the nation was clapping for carers, and this award further underpins their incredible work.”

Investors in People was established in 1991 and is now recognised as the UK’s leading people management standard - recognised in 66 countries around the world. They set out a framework for business improvement, designed to help organisations transform business performance. Their rigorous assessment reviews business structure, development plans, growth, and includes a selection of staff interviews and a company-wide survey.

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WCS Care Group
Head Office - Newlands
Whites Row
Kenilworth CV8 1HW
Registered charity number: 1012788
Registered in England (address above)
Registered company number: 2713150

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