Attleborough Grange residents say CQC outstanding rating 'fully deserved'
Attleborough Grange has been rated outstanding for the care it provides by the Care Quality Commission and the home's residents thinks CQC have got it right! 92 year old great-grandmother Betty Simpson has lived in Nuneaton all her life.
She moved into Attleborough Grange last year and is forthright in her view: "Well, how good are we; we certainly deserve this! The staff at Attleborough always help me when I need it"
Betty - whose claim to fame is that she appeared in a television advert of Countdown - says her biggest fear moving into Attleborough Grange was leaving her home, but the carers and her family have helped her settle in. She is thoroughly enjoying being able to continue to live life the same way she did when she was in her own home.
One of the times Betty most looks forward to are the home's daily exercise sessions. She feels they are very important for everyone to help with mobility and there is a good group atmosphere full of laughter and fun.
Attleborough Grange achieved the highest possible 'outstanding' rating following an unannounced inspection in March 2016. The report states that "People and relatives were delighted with the kindness and thoughtfulness of staff, which exceeded their expectations of how they would be cared for and supported".
It quoted directly from residents "I can't believe how lucky I am. I'm in heaven. I couldn't be happier" and "they are very friendly and they'll do anything to help you".
Only half a per cent of care homes inspected in England have so far achieved this top rating * - 62 homes out of over 10,566 so far inspected.
Attleborough Grange is part of Warwickshire based WCS Care and is the second of the charity's homes to achieve this rating - Drayton Court in Camphill was also awarded an outstanding rating in April.
"At WCS Care we take it for granted that you will receive the highest quality of care and we work hard to make sure that's what people get. But good care is about so much more than that - it's about being in charge of your life and having lots of opportunities to carry on doing the things you've always done. CQC identified the insight and understanding staff show in caring for people at Attleborough Grange" explained WCS Care Chief Executive, Christine Asbury.
"The report, which is now publically available, gives very clear examples of why Attleborough Grange has received its outstanding rating. It recognises our use of innovative technologies and our focus on improving people's lives - for example our employment of dedicated Exercise and Activity staff 7 days a week to ensure people living at Attleborough Grange make the most of every single day."
"As a not for profit care provider we think values are fundamental, and it's excellent that CQC have recognised how we encourage and support people to live with meaning and purpose every day and that we value people's experience and opinions. Ultimately, what's most important to us is that residents themselves, and their families, think they've got the care they need."