Meet the Head Office team

The Head Office team offer central support to the homes and teams at WCS Care, helping to ensure everything runs smoothly. 

Meet the Finance team

Margaret Costigan - Financial Controller

Margaret joined WCS Care in 1996 and produces the management accounts for the company. Margaret has a background in accountancy and has been instrumental in bringing our accounts information to life and making finance easy to understand for all of our managers. ​

Debra Linnecor - Payroll Manager

Debra maintains the payroll and issuing of contracts for all WCS Care team members. She has over 30 years' experience in payroll, almost 20 of them at National Express, where she was responsible for paying 7,500 employees.

After leaving in May 2014, she then worked for Volvo before joining WCS Care in September 2015.

Jean Edwards - Senior Finance Assistant

Jean has over 30 years of experience in a number of financial roles and joined WCS Care in January 2016. With experience in purchase and sales ledgers, credit control, accounting and providing management information, Jean is responsible for a number of financial processes from invoices to banking.

Meet the Concierge, Training and Property teams

Jo Rose - Head of People

Jo joined WCS Care in February 2005 as our Finance Assistant before moving into her current role, which sees her focusing on ensuring a consistent customer service focus across the organisation. 

Jo previously worked in financial services for 15 years and in the accounts department of an international company of consulting engineers. 

Greg Ward - Head of Property and Safety Services

Greg joined WCS Care after 28 years’ service with a large local authority as their Principal Health and Safety Advisor.

Greg’s experience is within the social care environment of residential/day care and community service provision for the elderly, people with physical/learning disabilities, and children’s services, with the biggest social care provider in Europe.

He therefore understands the importance of delivering effective resolutions to issues, which take account of the needs of service users as well as the organisation. Greg has also worked with WCS Care as part of the ISO 18001 safety audits.

Mo Rose - Training Co-ordinator

Mo has previously worked in our Nuneaton homes in a relief care and training capacity, as well as with other providers specialising in dementia care. 

Her permanent role has been established to increase our capacity to provide training to our team members, as we grow and develop our services. 

Previously, Mo worked with Nuneaton Training Centre, and North Warwickshire and Hinckley College delivering health and social care training programmes to the care sector.

Meet the Marketing team

Jo Cheshire - Head of Marketing

Jo joined WCS Care in 2016 to take a strategic lead on our marketing and communications. Jo is an experienced marketer with over 20 years' experience of working mainly in the not-for-profit sector, covering a range of disciplines from pure marketing to PR, fundraising and public policy work.

Stuart Goodwin - PR and Communications Manager

With a degree in journalism, Stuart spent several years as a Broadcast Journalist for a number of radio stations across the West Midlands, East Midlands and North West. In 2008, Stuart moved into PR and Communications with roles at a local authority, a national alcohol and drug recovery charity, and an energy supplier. 

Stuart joined WCS Care's management team in 2016, where he's putting his wide range of media skills into practice to help us raise our profile. 

Meet the Administration team

Sue-Ellen West - Senior Administrator

Sue Ellen joined WCS Care in December 2012. In her role as a Senior Administrator, Sue-Ellen reports to the Head of People and is responsible for a range of administrative tasks for each of the homes, management teams, the Executive Team, and the Board. She also manages the Head Office admin team.

Before joining WCS Care, Sue-Ellen worked in sales and spent eight years as an Account Manager for a telecommunications company.

 

Laura McDyer - Administrator

Laura joined WCS Care in January 2016 as part of the Head Office Administration team.

Laura is responsible for uploading certificates to the training database, updating records and supporting the Senior Administrator and Senior Managers with administrative tasks when required.

Before joining WCS Care, Laura worked at a student living organisation in London, arranging accommodation for students.